Hotels
See how hotels keep every guest inquiry answered around the clock
3-in-1
Channels, one inbox
24/7
AI front-desk cover
AI FOR HOSPITALITY — AUTOMATE YOUR ENTIRE GUEST JOURNEY
10x your Operations, Not your Headcount.
AI automation built for hospitality businesses that handle high guest volume and daily operational tasks.
Capabilities
Power your hospitality operations with an intelligent automation stack powered by StreamHost controls unifying guest messaging, payments, and workflows into one scalable control layer.
What time is check-in?
From 3:00 PM. Early check-in is available today.
Customer Service AI Agent
Answers guest questions the moment they arrive, across WhatsApp, WeChat and email, in one inbox.
Enquiry
Qualified
Quoted
Booked
Direct bookings won+38%
Sales AI Agent
Qualifies enquiries and quotes live rates inside the chat, turning strangers into direct bookings.
“The aircon in 1204 is leaking”
Urgent/Rm 1204
MaintenanceAssigned
Front deskidle
HousekeepingidleTask AI Agent
Reads the request, sets the priority, and routes it to the team member who is free.
1201
1202
1203
1204
1205
1206
1207
1208
1209
1210
1211
1212
Housekeeping Module
Cleaning schedules built from live checkouts and assigned to the right cleaner automatically.
Guest timelineT-3dPre-arrival details
T-1dCheck-in guide
Day 0Door code sent
T+1dReview request
Automated Message Scheduling
Pre-arrival details, door codes and review requests sent on time, every stay.
HostPlatform
IDB
eZee
Hostaway
Cloudbeds
Guesty
StreamHost
Two-way sync
Synced
PMS Integrations
Two-way sync with six platforms, so reservations, rates and availability stay current everywhere.
Check in
Passport scanMYS
DocumentMatch
LivenessPass
Checked inRoom key sent
Mobile Check-in and e-KYC
Guests scan their passport and pass a liveness check before they reach the door.
Security deposit
MYR 500
Authorised
Held
Released
No damage reportedAutomated Deposit Handling
Security deposits authorised, held and released through Stripe with no manual step.
99.9%
uptime, trailing 90 days
Multi-region failover
Enterprise-grade Reliability
99.9% uptime with multi-region failover, so no guest message is ever dropped.
Use cases
Built for every way rooms get run. Whether you operate one hotel, a portfolio of rentals, or someone else's buildings, Streamhost fits the shape of your operation.
Short-term rentals
See how short-term rental hosts automate the entire guest journey
7 steps
Automated end to end
Auto
Deposits and refunds
Property managers
See how property managers run every building from one control layer
6 PMS
Platforms synced
1 layer
Every property, one view
Direct bookings
See how operators turn chats into bookings without leaving the conversation
Live
PMS rates and availability
In-chat
Inquiry to payment
By the numbers
Built for operators who run at scale
StreamHost keeps guest messaging, reservations and housekeeping in sync for hospitality teams across the region.
Malaysia Digital status
Meta Tech Provider0K+
Reservations synced
0M+
Messages handled
RM0K+
Transacted
0.00%
Uptime
Customers
When operations scale, StreamHost stays in control
Learn how hospitality operators use our platform to automate guest communication, save time, and scale.
887 units live across 9 regions
Klang Valley260
Penang180
Johor140
Sabah95
Ipoh70
Melaka52
Negeri Sembilan38
Sarawak30
Terengganu22
Operators already running on StreamHost
How hospitality teams put guest messaging, reservations and housekeeping on one platform.
Bridgmen runs its serviced-apartment portfolio on one inbox — WhatsApp, WeChat and email answered by the same AI concierge.
Asdeh Group syncs reservations straight from its PMS and lets the AI handle enquiries, deposits and check-in details end to end.
MapleHome put guest messaging and housekeeping on one platform, so every clean is scheduled the moment a stay ends.
Stayrene turns chats into confirmed direct bookings, with live rates and payment collected inside the conversation.
Guestonic manages buildings for other owners, with every property and every guest thread in a single control layer.