Every guest channel and PMS, connected to one inbox
Streamhost connects to WhatsApp, WeChat, LINE, Telegram, Messenger and Gmail, brings Airbnb, Booking.com and Trip.com messages in through HostPlatform, and syncs reservations from the PMS you already run.
Messaging channels
Guests write on the app they already use. Every conversation lands in one thread per guest, with shared history, assignment and AI replies.
- Live
WhatsApp
Official WhatsApp Business Platform (Meta Cloud API): chats, templates, broadcasts and AI replies.
- Live
WeChat
WeChat Official Account messaging for Chinese-speaking guests.
- Live
LINE
LINE chats from guests in Japan, Thailand, Taiwan and beyond.
- Live
Telegram
Telegram bot conversations in the same inbox.
- Live
Messenger
Messages sent to your Facebook Page.
- Live
Gmail
Email threads folded into the guest's conversation, plus scheduled emails.
OTA inboxes
Reply to Airbnb, Booking.com and Trip.com guests from the same inbox. These messages are relayed through our HostPlatform partnership.
- Via HostPlatform
Airbnb
Airbnb guest messages in your inbox, relayed through HostPlatform.
- Via HostPlatform
Booking.com
Booking.com guest messages in your inbox, relayed through HostPlatform.
- Via HostPlatform
Trip.com
Trip.com guest messages in your inbox, relayed through HostPlatform.
PMS integrations
Streamhost sits on top of your Property Management System, not instead of it. Reservations, guests and stay dates sync in, so messages and tasks fire from real bookings.
- Official partner
HostPlatform
Certified channel manager and PMS partner: two-way reservation sync and joint onboarding.
- Official partner
IDB
Certified PMS partner with implementation pathways for Southeast Asia.
- Live
eZee
Real-time reservation and availability sync with eZee Absolute.
- Live
Hostaway
Real-time booking, calendar and guest data sync.
- Live
Cloudbeds
Reservation sync and automated guest messaging.
- Live
Guesty
Reservation and listing sync from your Guesty account.
- Live
Clovatel
Signed reservation webhooks pushed from Clovatel.
- Live
Baoyu
Reservation and room-price sync through the Baoyu API.
- Live
Beds24
Reservation webhooks from Beds24.
- Open API
Your PMS
Not listed? Push reservations to Streamhost with our webhook API. Read the developer docs.
Smart locks and payments
Send access codes that work only during the stay, and collect deposits and guest charges without leaving the conversation.
- Live
TTLock
Smart-lock access codes valid only for the guest's booking window.
- Live
Stripe
Deposits, invoices and guest charges.
- Live
Xendit
Southeast Asian payment methods for deposits and guest charges.
Questions about integrations
- Which messaging channels does Streamhost support?
- WhatsApp (the official WhatsApp Business Platform), WeChat Official Account, LINE, Telegram, Facebook Messenger and Gmail. Airbnb, Booking.com and Trip.com guest messages also reach the same inbox through HostPlatform. Every channel lands in one thread per guest.
- Which PMS does Streamhost integrate with?
- HostPlatform and IDB are official partners. Streamhost also has live integrations with eZee Absolute, Hostaway, Cloudbeds, Guesty, Clovatel, Baoyu and Beds24. Any other PMS can push reservations through the Streamhost webhook API.
- What is the difference between an official partner and a live integration?
- Both sync reservations today. An official partner also has a certified integration path, joint onboarding and priority technical support during setup.
- Can I reply to Airbnb and Booking.com guests from Streamhost?
- Yes, if your properties are connected through HostPlatform. Airbnb, Booking.com and Trip.com messages arrive in the Streamhost inbox, and your replies go back to the guest on the same platform.
- Does Streamhost replace my PMS?
- No. Streamhost is an AI layer on top of your existing Property Management System. Rates, availability and the calendar stay in your PMS; Streamhost adds the unified inbox, AI replies, scheduled messages and housekeeping tasks.
- My PMS is not listed. Can I still use Streamhost?
- Yes. If your PMS can send webhooks, it can push reservations to Streamhost through our open API (see the developer docs). Without a PMS you can still run the inbox, AI replies and tasks, and enter reservations by hand. Talk to us and we will check your PMS.
Using a tool that isn't here?
We add integrations regularly. Tell us what you run and we'll tell you how it connects.