Get your business verified by Meta

You can connect your WhatsApp number before or after Meta Business Verification. There's no required order. Until you're verified, though, your account stays on Meta's lower limits.

Why verify

• More templates: unverified accounts are capped at 250 message templates. Verified accounts can hold up to 6,000.
• More guests per day: unverified accounts can message roughly 250 unique contacts a day. Verification unlocks the next tier immediately.
• Lower ban risk: Meta treats verified businesses as lower risk.

Verification doesn't grant every WhatsApp API permission. Some features need a separate Meta App Review. These figures were correct in October 2026. Meta's official guide has the current rules.

Before you start

• You need Full control access to the Business Portfolio. Lower roles can't start verification.
• Prepare your company registration certificate (for example your SSM certificate, or a state licence) plus one document that proves your address. A recent utility bill or bank statement works. It must show a physical address, not a PO box or virtual office.
• If your registration certificate shows a company secretary's address, use a utility bill (a telephone bill works well) for the address you actually operate from.
• The person submitting may be asked for a personal government ID that matches the business details.
• Review takes anywhere from a few hours to 14 business days. Don't resubmit while it's pending. Doing so can send you back to the end of the queue.

Submit verification

1. Open Meta Business settings and select the correct business portfolio.
2. Open Business info.
3. Enter your legal business name exactly as it appears on your documents, including capital letters and punctuation.
4. Enter your legal address the same way, matching the documents exactly.
5. Enter a business phone number that's publicly listed.
6. Enter your business website (on your own domain) and your business email.
7. Go to Business verification status and select View details.
8. Set two-factor authentication to Admins only.
9. Select Start verification, and check every name and address matches your documents.
10. At the last step, choose Email as the verification method.
11. Submit, then follow the status in Security Center.

If verification is rejected

Rejections almost always come down to one of these:

• The business name doesn't match official records.
• The website is inactive or incomplete.
• The phone number can't be reached.
• The business doesn't appear in public records.

Fix the specific mismatch before you resubmit. Sending the same documents again won't work.