Lesson 7 of 7 · 5 min
Coordinate housekeeping
Turn check-outs into cleaning tasks your team can finish from their phones.
What you'll learn
- Follow a unit through the cleaning workflow
- Assign cleaners and review their work
- Handle an early check-out
Cleaning shows every unit's housekeeping status, so front desk and cleaners are always working from the same list.
The workflow
- To Be Cleaned — the guest has left. Assign a cleaner.
- Cleaning — the cleaner selected Start Cleaning.
- Waiting Review — the cleaner selected Submit for Review.
- Clean — a supervisor selected Approve. Selecting Reject sends the unit back with a note.
Early check-outs
If a guest leaves before their booked date, select Check out on the unit. StreamHost asks you to confirm, then notifies your cleaners straight away.