Lesson 2 of 7 · 5 min

Set up your properties

Add your buildings and units so bookings and messages have a home.

What you'll learn

  • Create a building and add its units
  • Fix units that don't match a synced listing
  • Keep unit names consistent with your PMS

Everything in StreamHost hangs off your properties, so set them up first.

Add a building

  1. Open Buildings from the sidebar.
  2. Select Add Building and give it the name your guests know it by.
  3. Inside the building, select Add Unit for each room or apartment.

If you manage many units, use Import to bring them in from a spreadsheet instead of typing them one by one.

Units that need attention

When a synced booking doesn't match any listing, StreamHost parks it under an Unassigned placeholder and shows a notice on the Buildings page. Use Move unit to put it in the right building. Until you do, automated messages for that stay may not send.

Up next

  • Connect WhatsApp6 minView
  • Work the unified inbox5 minView
  • Sync your PMS4 minView
  • Automate guest messages6 minView
  • Coordinate housekeeping5 minView