Lesson 2 of 10 · 4 min

Create your property structure

Set up buildings, room types and units, or import them from Host Platform.

What you'll learn

  • Create a building, its room types and units
  • Import your listings from Host Platform in one go

Your property structure is the foundation that the AI chatbot, templates and messaging flow all attach to, so set it up first.

Create it by hand

Select Create Listing, then follow the prompts in order: Building → Room Type → Rooms/Units.

Import from Host Platform

If you use the Host Platform PMS, import everything at once:

  1. In Host Platform, open the Listings page and download the listing CSV file.
  2. In StreamHost, open the Building Management tab.
  3. Select Import and choose the CSV file you downloaded.

StreamHost copies your Host Platform buildings, room types and unit names, so you don't have to create them one by one.

Up next

  • Create message templates7 minView
  • Set up your messaging flow7 minView
  • Set up task management3 minView
  • Add your team and internal groups5 minView
  • Send TTLock passcodes automatically4 minView
  • Collect deposits through a payment link5 minView
  • Collect guest ID with eKYC4 minView
  • Link your PMS5 minView